I turn complex business problems into scalable digital products.

Senior Programme Manager governing 6 SPARK programmes (BDX, SCE, CX, CP, Support, and Others) across 6 workstreams and 75+ tracked initiatives — 19 delivered on or ahead of plan, 0 at risk. Reporting to the Head of Strategy & Transformation, proposed and shaped the programme structure, roadmap cadence and delivery governance for an expanding transformation portfolio. Delivered SGD 3M+ projected savings and SGD 400K+ cost avoidance while keeping software spend lean at about SGD 1K per module per month.

Built the commercial rigour behind regional procurement — modelling freight economics, leading supplier negotiations, and structuring the analytical frameworks that turned cost leakage into hard savings.

Worked in a high-velocity operations environment across APAC supply chain planning, network reliability and partner performance. Designed performance analytics systems, translated operational signals into action plans, and partnered with regional and global stakeholders to improve execution. The experience sharpened my ability to diagnose constraints quickly, separate symptoms from root causes, and align teams around practical interventions.

Built breadth across finance, planning, development and rail operations: led financial modelling for fare and revenue work, supported planning and business development initiatives, and built analytics infrastructure that improved operational visibility. Working across engineering, commercial and operational stakeholders taught me how to enter complex environments, understand the incentives behind each function, and identify the real problem beneath the surface request.

A formative rotation across commercial, engineering, and customer operations in APAC — learning how world-class organisations manage complexity, relationships, and precision at the same time.